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Frequently Asked Questions

Below are some things we get asked about a lot. If you don’t find what you’re looking for, feel free to reach out.

  • Yes! Simply select "Afterpay" as your payment method at checkout to spread it out across 4 payments

  • Absolutely. If you have to manage the administration or operations for your job, this program will give you the tools you need to thrive in your role! And at $1000, it fits nicely into most professional development budgets. Send your boss a short email today asking to be reimbursed for the cost. Need a little help with the email? Here’s an example I put together for you.

  • YES! This program is an excellent professional development opportunity for folks on your operations and admin teams!

  • YES! While much of the material is directed to folks who work with teams, the SUS Method, concepts and activities are all still applicable to solo shops!

  • You will have access to the course materials for as long as I have this program available, including all updates! 

  • This will depend on how much you want to change in your current operations as once! You will identify many areas for improvement in the first step of this program and it is up to you what you plan to focus on first! The beauty of this program is you will learn the repeatable process of the SUS Method that can be applied time and time again! That all said, you should have no problem working through this program for one small part of your operations in 6 weeks if you dedicate 2-4hrs per week!

    What if I need more support? 

    Ensure your success with Group Coaching Drop-ins on Fridays at 11am! The group coaching add-on will give you 5 one-hour drop-in sessions that you can use at ANY TIME! Book sessions on a schedule that work best for your schedule and planning, then join me and others from the SUS Alumni to ask your questions and receive direct feedback on action items for each module.

  • You can request a full refund if you have been working through the course material and are still unhappy up to 30 days after your course purchase date.